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Customer Service Survey
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Customer Service Survey
Were our dispatchers courteous in receiving your service information?
Yes
No
Please explain.
Did you experience any long hold times while on the phone?
Yes
No
Please explain.
Did the technician arrive on time?
Yes
No
Please explain.
Was our technician courteous and helpful?
Yes
No
Please explain
Did our technician fix the problem?
Yes
No
Please explain.
How was the quality of our repair?
Very Good
Good
Fair
Poor
Very Poor
How would you rate our overall service?
Very Good
Good
Fair
Poor
Very Poor
Would you recommend our services to others?
Very Good
Good
Fair
Poor
Very Poor
Please give us any additional comments.
Service Report Number
Name
First
Last
Email
Phone
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